Got questions?
We're here to answer all your head lice removal questions!
Head lice can be incredibly stressful for families — from the shock of finding them, to the frustration of failed home remedies, to the worry about getting every last one out. It’s a lot, but you don’t have to manage it alone. At Critter Clinic, our trained professionals know exactly how to handle even the toughest cases with calm, care and expertise, so you can breathe again.
Frequently Asked Questions
Why are head lice so hard to get rid of?
Head lice can be incredibly frustrating to treat at home, and we understand how deflating it feels when you’ve done everything right and they still come back. They move quickly, hide well, and their eggs can be very hard to remove.
At Critter Clinic, we believe it takes a professional to get on top of them properly. Our approach is different: we know exactly how to apply the product, and we use proven techniques and expert comb-out methods to make sure every stage of the lice is removed. Our team is trained to spot what others miss, giving you the best chance of getting rid of head lice once and for all.
What is the cost?
Costs vary depending on hair length and thickness. You can find our price guide on Our Services page. Our staff will always inform you of the cost up front, so no surprises come payment.
How long does it take?
A full service — including application and a thorough comb-out, typically takes between 1 and 1.5 hours, depending on the hair length and thickness.
Meet Rose, Founder of Critter Clinic
After 45 years as a hairdresser, Rose knows hair and she knows people.
Rose founded Critter Clinic with a genuine desire to help Brisbane families manage head lice without the stress, frustration or embarrassment that so often comes with it.
Her calm and caring approach is at the heart of Critter Clinic. Rose genuinely cares about every person who walks through the door and has created a place where families can feel comfortable, supported and in experienced hands.
Today, Rose continues to help families at Critter Clinic Norman Park, doing what she does best: making a stressful situation feel that little bit easier.
Meet Angie, Owner of Critter Clinic Corinda
Angie is the owner and operator of Critter Clinic Corinda and understands firsthand just how stressful and frustrating head lice can be.
Having raised three children while working full time, she knows what it's like to juggle family, work and everything life throws at you. The last thing you need is to spend hours trying to manage head lice on your own.
Angie has created a warm and welcoming space where children, adults and families can relax while she handles the head lice.
She believes there is something incredibly reassuring about finding a professional who genuinely cares, understands what you're dealing with and can help get things sorted. For families visiting Critter Clinic Corinda, Angie wants to be that person.